At RIL, the buzz words are Quality and Customer Delight. RIL ensures consistent quality products to the customer by a three pronged quality approach – control of inputs, control of process and control of outputs. RIL has a chemical lab installed with advanced testing equipments and the lab personnel work round the clock to monitor and control the quality of the inputs to the process.The process parameters are monitored at frequent intervals to ensure that the process is within control and thereby assuring a consistent quality to the customer. DCS systems with SCADA are installed to measure and monitor the process parameters.The quality of the output is measured and monitored by a physical lab again with a committed crew that works round the clock. They ensure that the quality of the output is as per global standards.


RIL believes in continual product improvement and product innovation and preserves the same through a dedicated R & D initiative.The R & D crew consists of dedicated Polymer Scientists, hand picked by the Management and trained at the facilities of Rubpro Sdn. Bhd.In the interest of the industry and the user segments, RIL offers to develop custom made products of rubber threads for customers to suit specific requirements.